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Purchasing Information

You'll find answers below to many questions about registering our products. If there's something you'd like to ask, and you don't see an answer here, just send us an email at support@linguisoft.com.

What is "registering"?

By purchasing our software, you become a "registered" user and receive a registration number from us. When you enter the registration number into the software, it disables any mechanisms that make the software expire.

When will I get my registration code?

Kagi normally processes orders within 2 hours, and you'll receive your registration code by email within 24 hours.

Is my credit card information secure?

Kagi uses industry-standard SSL secure connections to ensure that third parties cannot "eavesdrop" and steal your credit card number.

What are the payment options?

  Kagi
Secure On-line Credit Card Orders Order online with PayPal (Verified accounts only), VISA, Mastercard, American Express, Discover, Carte Blanche, Diners Club, Eurocard, JCB, or Optima.
Fax Orders Fax 1 (510) 652-6589 with the name of the product and your credit card information. Kagi Contact Information
Phone Orders Call 1 (510) 658-5244 with the name of the product and your credit card information. Phone support available 8:30am–5:30pm PST (USA) Monday-Friday Kagi Contact Information
Purchase Orders Complete your order online and print the Payment Form. Send the Payment Form, your purchase order, and your payment payable to Kagi, 1442-A Walnut Street, #392, Berkeley, CA 94709-1405. Kagi Contact Information
Mail/Check Orders Complete your order online and print the Payment Form. Send the Payment Form with your payment to payable to Kagi, 1442-A Walnut Street, #392, Berkeley, CA 94709-1405. Kagi Contact Information

** PLEASE NOTE REFUND POLICY: We regret that we can no longer authorize a refund for a purchase of a user registration serial number. A serial number is a nonreturnable item. Please demo the software first to deem whether the software is suitable. PLEASE e-mail us for support if you are dissatisfied with something. (11/19/05)